California Notice at Collection
United Water Damage Restoration uses the information you choose to send to respond to your inquiry and arrange requested restoration services. This notice applies at the point you provide that information.
| Information | How it is used |
|---|---|
| Your name and contact details | To respond to your request and communicate about a prospective or active job. |
| City, service address and property details you provide | To check service availability and understand the work you are requesting. |
| Your selected service and any message | To prepare for an assessment and keep a record of your inquiry. |
| Technical information, such as IP address and browser details | Hosting and embedded-map providers may process this to deliver their services and protect them from misuse. |
The website does not sell inquiry information or use it for cross-context behavioral advertising. We do not request sensitive identifiers or payment details in the inquiry form. Please do not include such information.
Inquiry records are retained only as reasonably needed to respond and manage the requested service. Longer retention may be necessary for an ongoing dispute or a legal recordkeeping obligation. The relevant purpose and applicable requirements determine the retention period; you can ask us to review or delete your inquiry.
How your inquiry reaches us
The form prepares an email in your chosen email application. The website itself does not submit form entries to a separate inquiry database. We receive those details when you send the email or contact us directly. Your email provider processes the message under its own privacy terms.
For an active job, additional records may be necessary to provide the agreed service. We explain any materially different use at or before collecting information for that purpose.
When information is disclosed
Information may be processed by providers supporting business communications or website hosting to the extent needed for that service. With your direction, job documentation may be shared with your insurer or an authorised property representative.
Information may also be disclosed when legally required or where necessary to protect legal rights and address misuse. This policy does not authorise unrelated marketing use of your inquiry.
Your California privacy choices
You can contact us to ask about your inquiry information or request a correction or deletion. If the California Consumer Privacy Act, as amended by the CPRA, applies to a particular request, eligible California residents have the statutory rights to know and access personal information, request deletion or correction, and exercise applicable opt-out or sensitive-information limits. These rights are subject to the law’s scope and exceptions.
To submit a request, email info@unitedwdr.com or call (408) 385-4892. Describe the request and give us a way to reach you. We may ask for information reasonably needed to verify your identity or an authorised agent’s authority. Do not send an identity document unless we explain why it is needed and agree a suitable way to provide it.
We do not discriminate against you for exercising an applicable privacy right. Statutory requests are handled within the timeframes required by applicable law. Information may need to be retained where a legal exception applies.
This website does not engage in sale or advertising sharing that would require an opt-out action. It does not alter that practice when a Global Privacy Control signal is received. Browser Do Not Track signals do not change site behavior because the site code does not perform cross-site advertising tracking.
Security and children’s privacy
Please keep unnecessary sensitive information out of your message. No internet transmission can be guaranteed completely secure. If you have a concern about information sent to us, use the contact details below.
The website is intended for adults arranging property services. It is not directed to children under 13 and does not knowingly seek their personal information. Contact us if you believe a child’s information has been provided.
Updates and contact
The date above identifies the current version. Material changes to the handling of website inquiries will be described here; additional notice or consent will be provided where required.
United Water Damage Restoration
3310 Victor Ct, Santa Clara, CA
info@unitedwdr.com
(408) 385-4892