About this website
This website describes the residential water mitigation services offered by United Water Damage Restoration in California. It provides a way to contact the team; it is not an emergency dispatch system or a substitute for an on-site assessment.
If there is an immediate danger to people, contact emergency services. Do not rely on an unanswered website inquiry for emergency assistance.
Requests and appointments
A request does not by itself confirm an appointment or authorise work. The form prepares an email; you must send it from your email application for the team to receive it. Availability and access arrangements are confirmed directly.
The advertised three-hour arrival applies when dispatch is confirmed for the address. The team will provide an arrival estimate. Traffic or conditions affecting safe access may change that estimate; contact the team for current status.
Estimates and service agreements
The scope and price of work are established after the relevant assessment and agreed with the customer. Website descriptions do not create a fixed-price offer or guarantee a particular material can be restored.
Any service contract, payment terms and required California disclosures are provided separately as applicable. No website term waives a cancellation right or other protection that California law makes non-waivable. Any legally required notice or work authorisation must be handled in the service agreement.
Source repairs and reconstruction may be separate from mitigation. Confirm exactly what is included before agreeing to the work.
Insurance assistance
The team can help document the damage and mitigation work for your insurer. Coverage depends on your policy and the insurer’s review. We do not guarantee reimbursement or represent that website contact creates an insurance-adjusting relationship.
Confirm claim requirements with your insurer. Any authorisation to share records or communicate about a claim should be agreed directly.
Property access and information
Provide information you believe to be accurate and identify the person authorised to arrange access. Tell the team about known conditions that may affect safe work. The on-site assessment, rather than a website description alone, determines the proposed approach.
Using the site
You may use the site to learn about services and make a genuine inquiry. Do not interfere with its operation or submit unlawful material. Content is provided for general information and may change as service information is updated.
Photographs illustrate residential spaces and maintenance work. They are not presented as photographs of completed United WDR projects or as endorsements. Third-party content remains subject to its owners’ rights.
Privacy and external links
Information handling is described in our Privacy Policy, including the California Notice at Collection. Linked services and the embedded map are operated by third parties under their own policies.
California law and your rights
California law applies to these website terms to the extent permitted by applicable law. Nothing here excludes a right or remedy that cannot lawfully be excluded. These terms do not impose mandatory arbitration or a class-action waiver.
For a question about the website or a service request, contact info@unitedwdr.com or (408) 385-4892. Our address is 3310 Victor Ct, Santa Clara, CA.